Browse through our frequently asked questions below to find a solution or answer to your query.
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Our delivery partner is Australia Post, with standard and express delivery options available.
Within Tasmania – 1 to 2 business days (rural areas may be longer)
Australian Capital Cities – 4-6 business days
Next business day to major metro and regional population centres.
For more accurate delivery times, please use the Australia Post delivery calculator (click here).
We are happy to offer free repair, replacement or refund, but this is not applicable in all circumstances.
If you received your product in good condition but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it, we reserve the right to refuse a return, repair or replacement.